Frequently Asked Questions
Everything you need to know about shopping with Ireland's leading sports retailer.
What are your delivery options within Ireland?
We offer standard shipping across Ireland with a typical delivery time of 3-5 working days. Free delivery is available on orders over €60. We also provide a convenient Click & Collect service to over 50 stores nationwide.
How do I return an item if it doesn't fit?
You can return any unused item in its original packaging within 30 days of purchase. Returns can be made for free at any Elverys store, or you can post them back to our distribution center using our online returns portal.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by country and will be calculated at the checkout stage based on your location and parcel weight.
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express. For added flexibility, we also support PayPal, Apple Pay, Google Pay, and One4all vouchers.
How can I track my online order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's website, allowing you to monitor your delivery in real-time.
Are your products covered by a warranty?
All technical equipment and footwear are covered by standard manufacturer warranties against defects. If you experience a fault with your product, please contact our customer service team or visit a store for an assessment.